1 GENERAL BROWSING INFORMATION

1.1 Nakshop gathers navigational information during your visit to our Website. within the process of gathering navigational information,

non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) is also collected. The navigational information tells us about the utilization of our Website by visitors, including the areas of our site that are most visited or the time of a final visit to a page and therefore the technical efficiencies of our website and services. Such navigational information helps improve our visitors’ experience by recognizing and delivering user-friendly features or offerings that our visitors prefer.

2 PERSONAL INFORMATION

2.1 Nakshop does not collect personal information from you (e.g. Your name, addresses etc.) after you visit our Website. If you choose to provide this information to us, it’s only used to fulfill your request for information or your consent to receive communication from Nakshop.

2.2 Nakshop may ask you to provide personal information once you establish or update a Nakshop account, sign on for the Nakshop Newsletter program, place an in-store order, enter a contest, participate in a survey, shop online, check the status of an order or review order history, provide a review about our products, purchase, seek for products on our site or provide information about your chocolate preferences.

2.3 Cookies are small data files that your browser places on your computer or device. The utilization of cookies allows us to learn more about the way you interact with our content and help us improve your browsing experience when visiting our website. Please note that most browsers automatically accept cookies so if you do not wish for cookies to be used you’ll have to actively delete or block the cookies via configuration from the browser.

2.4 When you create a Nakshop account or place an order with us, the private information that we collect may include: your first and surname, home or other address, telephone number, email address, billing address and payment information.

2.5 We will not share your personal information with any other organization apart from related companies and those third parties directly associated with the delivery of the products you have purchased from Nakshop website and as is necessary to process credit or debit card payments. Nakshop is committed to complying with your right to privacy and also the Data Protection Act.

2.6 We will not sell and/or share your personal information to any third party without your permission, but we can not be responsible or held liable for the actions of third party sites from which you may have linked or been directed to the Nakshop website.

2.7 However, we may be under an obligation to disclose or share your personal information so as to accommodate any legal obligation, or so as to enforce or apply our terms of; or to safeguard the rights, property, or safety of Nakshop, our customers, or others. This includes exchanging information with other companies and organizations for the purpose of fraud protection/prevention and/or investigation purposes.

3 Nakshop USES PERSONAL INFORMATION COLLECTED FROM YOU FOR THE FOLLOWING PURPOSES:

To deliver the products you have ordered (for example to our courier), fulfilling any requests that you simply have and process your return and exchange.
To update you on the delivery of the merchandise and for customer support purposes within the event of order or delivery difficulties and responding to your inquiries.
To manage and develop Nakshop Business and Operations, administer accounts, collect and process payments.
To better understand your needs and preferences, possibly through finishing up research on our users’ or product evaluations.
To deliver information of marketing/promotional materials through the assorted communication channels you have provided to us about our products or website, including adding you to a Nakshop email list or to our customer phone and mail marketing list after you register for an account or make a purchase with us. you may choose to unsubscribe from marketing information at any time by clicking on our “unsubscribe” function within the electronic marketing material.

3.1 We may pass on your name and address to a 3rd party in order to deliver the merchandise to you (for example to our courier).

3.2 All Nakshop members have the choice to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to still receive marketing communication from us and/or selected third parties, you should inform us by emailing your request to nakshop.sales@gmail.com

3.3 If you suspect that your privacy has been breached by Nakshop, please contact us at nakshop.sales@gmail.com and we will resolve the problem.

4 UPDATING YOUR PERSONAL INFORMATION

4.1 We opt to keep your personal information accurate and up to date. in order to try and do this, you’ll be able to review, update, change or modify your personal information including billing and shipping information by logging into your account on Nakshop Website.

5 SECURITY STATEMENT

5.1 Nakshop implements the following forms of security measures: use of technologies and policies like limited access data-centres and firewall technology

5.2 The security of your transaction is very important to us and to forestall any details being seen by unauthorized persons. it’s protected throughout the payment process. To do this, we use iPay88 payment gateway – secured payment site to process your transaction and that we don’t keep any of your payment information (i.e Card Number, CSV Code) in our system

5.3 While we implement the above security measures on this site, you should bear in mind that 100% security isn’t always possible.

6 CHANGE TO THE PRIVACY POLICY

6.1 Nakshop reserves the right to modify and alter the Privacy Statement at any time. Any changes to the present policy will be published on our site.

7 QUESTIONS OR CONCERNS

7.1 If you have any queries with reference to our Privacy Policy, please feel free to email us at info@nakshop.com.my.