[vc_tta_accordion c_position=”right” active_section=”1″ nexio_custom_id=”nexio_custom_5bc95e8f2e4db” css=”.vc_custom_1539923385819{margin-bottom: 35px !important;}”][vc_tta_section title=”General” tab_id=”1539850026798-d9dfae6a-f00e” nexio_custom_id=”nexio_custom_5bc95e8f2e51b” responsive_js_composer_custom_id=”responsive_js_composer_custom_css_280124211″][vc_toggle title=”What is NakShop?” nexio_custom_id=”nexio_custom_5bc95e8f2e555″ responsive_js_composer_custom_id=”responsive_js_composer_custom_css_1930410579″]Nak shop is a place for all your wants in one place bringing you genuine and assured goods to your doorstep.[/vc_toggle][vc_toggle title=”Are products sold on NakShop really genuine?” nexio_custom_id=”nexio_custom_5bc95e8f2e590″ responsive_js_composer_custom_id=”responsive_js_composer_custom_css_1003734607″]All the products sold in NakShop are 100% original as our products are coming from direct manufacturers and direct suppliers. We do not sell products from unauthorised manufacturers or suppliers of the products/brand we are selling.[/vc_toggle][vc_toggle title=”Can I change my delivery address after the order is confirmed?” nexio_custom_id=”nexio_custom_5bc95e8f2e5ca” responsive_js_composer_custom_id=”responsive_js_composer_custom_css_652646314″]Yes the delivery address can be changed if the order is not yet prepared, once the order has been prepared and ready to ship the delivery address can’t be changed.[/vc_toggle][vc_toggle title=”Does NakShop have an offline store?” nexio_custom_id=”nexio_custom_5bc95e8f2e604″ responsive_js_composer_custom_id=”responsive_js_composer_custom_css_2101337195″]No, we do not have an offline store as we are solely focusing on our online market audience and with it being solely online we can minimize our cost and make our products as affordable as we can.[/vc_toggle][vc_toggle title=”Are returns/refunds available?” nexio_custom_id=”nexio_custom_5bc95e8f2e640″ responsive_js_composer_custom_id=”responsive_js_composer_custom_css_940834416″]Returns and refund are available according to our terms and conditions. For further information please look at our Terms & Conditions.[/vc_toggle][vc_toggle title=”Can I Cancel the order after it has been confirmed?” nexio_custom_id=”nexio_custom_5bc95e8f2e67b” responsive_js_composer_custom_id=”responsive_js_composer_custom_css_1847169443″]Cancellation of orders can only be made if the order has yet to be ready to ship.[/vc_toggle][vc_toggle title=”What are your payment methods?” nexio_custom_id=”nexio_custom_5bc95e8f2e688″ responsive_js_composer_custom_id=”responsive_js_composer_custom_css_1719972884″]We receive e-wallet, cash, credit/debit card, online transfer for payments.[/vc_toggle][vc_toggle title=”Can I choose my type of delivery?” nexio_custom_id=”nexio_custom_5bc95e8f2e6c3″ responsive_js_composer_custom_id=”responsive_js_composer_custom_css_1251707225″]Yes, you can. As we have a few delivering partners.
We are partnered up with Easy Parcel , all delivery fees are calculated by easy parcel based on distance and location . for more information see here.[/vc_toggle][/vc_tta_section][/vc_tta_accordion]